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Evergent Captivate Product Suite

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Captivate Essentials

A multifaceted toolkit of features and functionality to proactively prevent both voluntary and involuntary customer churn.

Payment Optimization

Advanced Dunning

Specialized Offers

What You Get

#1

Loyalty Rewarded

Provide your customers with the ability to accrue and redeem loyalty points.

#2

Segmented Service

Personalize your customer experience with offer displays aligned with specific customer segments or categories.

#3

Dunning Treatment

Put advanced dunning rules to work for you by setting up retry configuration according to payment type.

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Essentials Features

Account Updater

Alternate Payments/Gateways

Advanced Dunning Rules

Step-down Charging

Segmented Offers

Loyalty Points

Pause & Resume

Use Every Retention Tool At Your Disposal

From proactive account updates to payment gateway maintenance, step-down charging and service breaks, we’ve thought of everything to equip you with the customer retention Essentials.

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