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Evergent Captivate Product Suite

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Captivate Flow

Deflect cancellations and reduce voluntary churn through the configurable delivery of personalized offers.

Informed Churn Reduction

Customized Offer Management

Churn Insights

What You Get


Dynamic Deflection

Create a personalized and layered end-to-end cancel flow optimized for retention and saved revenue.


Configurable Campaigns

Ability to configure the necessary targeting rules to retain customers without involving technical resources.


Performance Analysis

Improve your business and upstream retention by analyzing the impact of high-performing retention offers across multiple categories.

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Flow Features

Configurable Cancel Flow

Customized Cancel Survey

Layered Personalized Offers


Provide A Moment of Pause

Personalized offers embedded within the cancellation flow for your customer consideration.

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