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Captivate – AI-Powered Churn Management

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AI/ML-Infused Payment Recovery

AI-based technology in action to reduce customer collection failures through intelligent retries.

Payment Recovery

AI/ML-Infused Techniques

Optimized Engagement

What You Get

#1

Understand and Evolve

An intelligent understanding of all types of payment failure to recover up to 97% of those failed payment transactions.

#2

Revenue Savings

Save the bottom line through retention given the cost to acquire a new customer is five times more than retaining an existing one.

#3

Enhanced Customer Experience

Reduce customer visibility of failed payments and minimize retry attempts for an optimized experience.

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Key Features

Best-in-class Recovery Rates

Intelligent Retry for Minimized Retry Attempts

Improved Customer Lifetime Value (CLV)

Problems Solved, Customers Retained

Improve your failed payment recovery rates without sacrificing your customer retention and account health priorities.

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