OSN Chooses Evergent to Power Monetization and Customer Management for OSN’s New Streaming Video Service in MENA

August 25, 2021

The agreement leverages Evergent’s industry-leading subscription management and e-commerce capabilities to scale OSN’s operations across MENA.

Sunnyvale, CA – August 26, 2021 – Evergent, the monetization and customer management leader for streaming and digital subscription businesses, announced a partnership with OSN, the leading entertainment hub in the Middle East and Northern Africa (MENA). Through the agreement, OSN can use Evergent’s flexible customer relationship management tools across the network’s extensive range of premium content and a geographic footprint spanning more than 20 countries in the MENA region.

OSN has developed a reputation throughout MENA for providing exceptional value to its customers through a collection of exclusive and on-demand content, as well as a focus on digital innovation. The OSN Streaming app delivers content across multiple platforms, leveraging a variety of subscription video-on-demand (SVOD) monetization models, all powered by Evergent. OSN is also the exclusive distributor of new Disney+ Originals in the Middle East and has long-term partnerships with major studios, including HBO, NBC Universal, FOX, Paramount, MGM, and Sony.

As entertainment companies worldwide work to provide premium content across countries, languages, and currencies, Evergent offers the industry’s most agile and flexible tools for service providers. Evergent enables service and content providers to scale their businesses rapidly and adapt their business models and operations to the unique requirements of each market,

“At OSN, our goal is to provide premium experiences for customers and content providers, both in terms of our exceptional content and innovative digital solutions. Our partnership with Evergent demonstrates our commitment to providing leading technologies for every touchpoint in the customer management and monetization lifecycle. Our seamless migration and we could go live together in less than four months. We look forward to building on this foundation and working closely with Evergent to cement further our position as the Middle East’s leading entertainment hub,” said Peter Riz, chief technology officer at OSN.

“In today’s competitive entertainment environment, service providers stand out based on quality content and exceptional user experiences. Through this new partnership, OSN continues to innovate, offering new and creative solutions for monetization and customer campaigns –providing more flexibility and agility across regions,” said Vijay Sajja, founder and CEO of Evergent. “OSN sets the standard for regional entertainment providers, and this agreement is a proof point for the value of Evergent’s solutions to customers worldwide.”


Based in Sunnyvale, CA, Evergent delivers customer relationship management tools for global digital media, entertainment, and telecommunications providers. With customers in 175 countries ranging from small businesses to Fortune 500 companies, Evergent creates flexible, user-friendly solutions enabling customers to streamline their CRM processes and maximize monetization efforts. For more information, visit


OSN is the leading entertainment network in the Middle East, with the rights to broadcast into 17 countries across the MENA. The company is owned and operated by Panther Media Group, registered in the Dubai International Financial Centre (DIFC), and has two shareholders, KIPCO and Mawarid Group Limited. OSN has a history of providing exceptional value for customers with its focus on exclusive and in-demand content and innovative digital platforms for anywhere, anytime access. OSN’s strength is its unbeatable range of exclusive programming and best-in-class entertainment, led by its long-term partnerships with studio majors, including Disney, HBO, NBC Universal, Fox, Paramount, MGM, and Sony, to name a few.

OSN is the home for premium and nowhere-else content in Arabic, English, and Filipino. OSN broadcasts the latest content at the same minute as in the US, including popular series, blockbuster movies, and the best in kids and lifestyle programming. In addition, OSN provides entertainment content for devices such as laptops, tablets, and mobile phones via its online and mobile app entertainment platform, offering movies and series on the go.

OSN has been at the forefront of digital technology innovation in the Middle East, introducing OSN on Demand, the region’s first VOD service. OSN’s ambition is to deliver entertainment everywhere for everyone, which is informed by the company’s three key pillars: A customer-first approach, unrivaled exclusive content, and unbeatable value.


Alexandra Levy