Fueling the Next Level of Growth at Shahid

Shahid, the leading SVOD platform in the MENA region, was looking for a partner to enable reliability and agility and deliver a superior customer experience. With a rapidly growing subscriber base, Shahid had to optimize its subscriber acquisition and payment processes to become agile and fuel its global expansion.

Evergent offered a unique solution that proved to be transformational for Shahid. With Evergent, Shahid has achieved higher subscriber engagement, and they have enjoyed significant customer acquisition and retention rates. Shahid is powered by Evergent’s suite of offerings that not just optimized its platform but also expanded the business globally.

Key Outcomes –

• Deep Offer Management Capabilities: Evergent enabled Shahid to achieve a higher customer acquisition rate of as much as 75%
• Enhanced Partner Ecosystem: Evergent’s efficient partner management capabilities enabled Shahid to seamlessly onboard third-party vendors and OTT platforms
• Reliability: Evergent’s cloud-platform capabilities provide Shahid with in-place updates, ongoing maintenance, enhanced security functions, higher platform availability, and scalability
• Simplicity: Evergent’s comprehensive multi-currency payment platform simplified Shahid’s revenue model and drastically reduced the billing time

To learn more about achieving business scalability with a robust platform that drives high subscriber engagement, download the full case study now.