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Reduce_Involuntary_Churn

Four Effective Ways to Say Goodbye to Involuntary Churn

Posted on Jan 13, 2022 in Blog, Thought Leadership by Jenny Overbaugh

Customer churn. All companies experience it and dread it. A high churn rate can result in a high loss of revenue for your company. The continued success and rise of subscription-based services have brought about a new age for the media, entertainment, and sports industries. With...

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managing churn

5 Strategies to Reduce Churn in OTT Video Services

Posted on Jan 28, 2019 in Blog, Thought Leadership by Evergent Team

In the old cable and set-top box days, consumers had to jump through several hoops to cancel their services. At a minimum, they would have to spend considerable time on the phone with customer service agents who would try everything they could to keep their...

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managing churn

Are You Winning the War Against Churn?

Posted on Feb 05, 2018 in Blog, Thought Leadership by Evergent Team

Finding ways to eliminate customer churn and retain your existing customers is critical to your business growth....

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