Captivate Flow
Deflect cancellations and reduce voluntary churn through the configurable delivery of personalized offers.
Informed Churn Reduction
Customized Offer Management
Churn Insights
What You Get
Dynamic Deflection
Create a personalized and layered end-to-end cancel flow optimized for retention and saved revenue.
Configurable Campaigns
Ability to configure the necessary targeting rules to retain customers without involving technical resources.
Performance Analysis
Improve your business and upstream retention by analyzing the impact of high-performing retention offers across multiple categories.
Flow Features
Configurable Cancel Flow
Customized Cancel Survey
Layered Personalized Offers
Provide A Moment of Pause
Personalized offers embedded within the cancellation flow for your customer consideration.
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