Transform your PayTV Business for the Digital Age
Don't let legacy systems hold you back from capturing tomorrow's entertainment opportunities.
Modernize your PayTV business with a proven, non-disruptive approach that enables rapid digital service launches, reduces operational costs, and delivers the seamless experience your subscribers demand - all while protecting your existing revenue streams.
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Launch new services faster
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Unify your CX journeys
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Transform without disruption
Some of the world's largest PayTV service providers and MSOs trust Evergent help them stay ahead of the competition and awards on top of evolving subscriber preferences.
How We Help
The ecosystem managing all your subscriber and partner lifecycle management activities, including onboarding, provisioning, billing, retention and more
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Digital Entertainment Hub
Create a unified entertainment destination that brings together traditional PayTV, OTT, and digital services from your own portfolio and marketplace partners under one powerful platform.
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360-degree Subscriber Intelligence
Gain unprecedented insights into subscriber behavior across all touchpoints to drive personalization and revenue growth.
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Evolution Without Disruption
Modernaize your tech stack at your own pace while maintaining business continuity and existing systems.
The Power of Evolutionary BSS Transformation
“When we first engaged Evergent, we were looking to launch our OTT platform quickly. Within 6 months, we saw such dramatic improvements in operational efficiency and customer satisfaction that we began transitioning our core PayTV operations to their platform. Within 9 months we replaced our 20-year old legacy BSS stack and migrated our entire subscriber base of ~3 million customers without a single service disruption. We're now saving 30% on operational costs and can launch new services in days instead of months.“
- CTO, Leading PayTV Provider
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Unified Digital Experience
Deliver a consistent, premium experience across all subscriber touchpoints—from traditional PayTV to OTT services. Our engagement layer creates a seamless interface across all subscriber touchpoints while managing complex backend integrations.
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Flexible Product Catalog & Promotions Engine
Launch innovative offerings and promotions that match market demands without technical constraints. Our dynamic catalog management system operates independently of legacy BSS, enabling rapid creation and modification of packages, and promotions.
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Efficient Dealer Management
Empower your dealer network to sell more effectively while reducing operational overhead and preventing revenue leakage. Our reimagined dealer portal reduces order placement time from minutes to seconds, with built-in validation rules and real-time inventory management.
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Intelligent Churn Prevention
Proactively identify at-risk subscribers and deploy targeted retention strategies before revenue is lost. Our AI engine analyzes subscriber behavior patterns and automatically triggers personalized retention actions.
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Digital Self-Service Excellence
Reduce support costs while improving subscriber satisfaction through intuitive self-service capabilities. Our modern self-care capabilities enable subscribers to manage all aspects of all of their services independently.
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Streamlined Service Bundling
Boost revenue and loyalty by bundling third-party OTT, broadband, and digital services into your core offerings along with a unified billing and single sign-on. Our platform enables rapid service bundling in days, not months. We automates entitlements, revenue sharing, and settlement, while providing a frictionless subscriber experience.
