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Reinventing Revenue for PayTV Providers

April 24, 2025

The Business Case for a Cloud-Based Monetization Platform

In a fast-changing media landscape, traditional PayTV providers are under pressure to modernize. Legacy billing and subscriber systems limit agility, inflate operational costs, and slow the launch of new services. To stay competitive, providers must rethink not just their content strategy—but the entire revenue engine that powers it.

That’s where agile, cloud-based monetization platforms come in. With a single, cloud-native solution, PayTV operators can unlock tangible financial and operational benefits while accelerating their BSS (Business Support System) transformation journey.

Maximizing ROI Through Platform Consolidation

Legacy systems often require extensive integration, manual workarounds, and siloed operations. A more modern monetization platform eliminates these inefficiencies, reducing operational overhead and improving time-to-value.

For example, a leading Southeast Asian PayTV provider reduced operational costs by up to 70% and accelerated customer growth by 60% after switching to the Evergent Monetization Platform—all while slashing downtime and customer support costs. These measurable gains demonstrate how the right platform can pay for itself rapidly.

Increasing Customer Lifetime Value (CLTV)

In an era of fierce competition and high churn risk, increasing CLTV is essential. A modern monetization platform enables more personalized offerings, smarter bundling, dynamic pricing, and real-time promotions.

These capabilities helped one provider restructure pricing and unlock new customer growth. By driving smarter bundling and reducing overhead, they shifted from stagnation to sustainable expansion. With AI-powered analytics and engagement tools, PayTV operators can now retain subscribers longer and maximize the value of each user.

Improving Operational Efficiency at Scale

Beyond financial ROI, a full-stack platform dramatically simplifies day-to-day operations. Automation reduces human error. Multi-region support allows for seamless localization. Consolidated data improves cross-functional decision-making.

The aforementioned Southeast Asian provider eliminated multiple legacy vendors and consolidated billing, identity, and promotions under one roof. The result? Lower operating costs, fewer failure points, and a more agile launch pipeline for new offerings.

Enabling New Revenue Models

As PayTV evolves, monetization must evolve with it. Modern platforms support freemium, hybrid, usage-based, and marketplace models out of the box—opening up entirely new streams of revenue.

Whether launching an ad-supported service, bundling OTT apps, or integrating partner promotions, a flexible monetization platform allows providers to experiment quickly and scale what works. Providers no longer need costly custom development for every change—innovation becomes part of the standard toolkit.

Accelerating BSS Transformation

The shift from traditional PayTV to agile, digital-first operations is a journey—and platform modernization is the catalyst. Full-stack solutions dramatically cut the time, cost, and complexity of BSS transformation, allowing business and IT teams to align around common goals.

As one executive summarized, “The plan we had to strip out all of these old systems… is working because I am now adding customers.” It’s a powerful testament to how the right monetization platform can transform legacy infrastructure into a launchpad for scalable, customer-centric growth.

Reinventing for the Future

The move to a new monetization platform isn’t just a tech upgrade—it’s a strategic necessity. For PayTV providers navigating today’s experience-driven economy, platforms like Evergent’s deliver the agility, clarity, and control needed to unlock new value at every stage of the subscriber journey.

With a flexible, scalable foundation in place, providers are no longer limited by legacy systems. They’re equipped to evolve, innovate, and lead. The outcomes—reduced costs, accelerated growth, and more resilient operations—speak for themselves.

Ready to take the next step? Connect with one of our monetization experts to explore how Evergent can help you modernize your strategy, boost ROI, and future-proof your PayTV business.