Field Sales and Service Management
Equip teams with mobile-first tools to sell, install, and service in real time without system dependencies
What It Does
Field teams should not depend on back-office systems to close deals or resolve issues. This capability gives them full access to products, subscribers, and workflows on mobile
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From sales to installation to service, everything happens in one system, in real time
Mobile Sales Applications
Configure plans, process payments, and activate services on-site
Inventory Management
Track devices, SIMs, and equipment across all locations
Dealer Management
Manage partner hierarchies, performance, and access
Automated Commission Engine
Calculate commissions based on sales and performance rules
Service Management Tools
Enable installations, troubleshooting, and support in the field
Use Cases
Handle sales, installations, and service workflows without operational delays
Managing end-to-end subscriber acquisition and installation in the field
Disconnected systems slow down sales, provisioning, and activation
Enabled mobile-first workflows for sales, installation, and support. Accelerated deployments and improved field productivity
Transitioning customers to hybrid and digital service models
Field teams lack tools to sell, install, and educate in one interaction
Enabled bundled sales, device installation, and onboarding in a single workflow. Improved adoption and reduced repeat visits
Scaling fiber installations across multiple locations
Inventory gaps and coordination issues delay activations
Enabled real-time inventory tracking and installation workflows. Improved efficiency and reduced delays in service activation
Benefits
Enable teams to sell and activate without system delays
Remove manual tracking with real-time calculations
Track and allocate equipment across all locations
Capabilities
Connected across billing, CRM, and inventory to enable real-time field execution
Predict and prevent churn in real time. AI analyzes 70+ lifecycle signals to identify risk early, trigger targeted offers, and recover failed payments through intelligent retry logic
Unify billing, entitlements, and CRM into one view. Enable agents to resolve issues, adjust plans, and act instantly with AI-driven next best actions
Launch across platforms without complexity. Pre-built SDKs handle validation, sync, and entitlements across Apple, Google, Roku, and Amazon
Handle enterprise billing without manual work. Support hierarchies, usage-based pricing, and flexible invoicing across complex contracts
Run flexible monetization at scale. Manage subscriptions, bundles, and user access while optimizing pricing and upsells with AI
Configure products and offers without code. Build bundles, pricing rules, and promotions dynamically with full control
Give agents a complete customer view. Manage billing, usage, and entitlements in one place while enabling instant actions and suppor
Equip field teams to sell and service on the go. Enable real-time access to products, customers, and inventory with full workflow automation.
Enable secure and flexible access. Support social login, enforce entitlements, and manage multi-user accounts with precision
Process payments globally with higher success rates. Support local methods, ensure tax compliance, and optimize transactions with AI
Run targeted campaigns driven by real data. Use billing and behavior signals to automate upsell, retention, and engagement flows
Build and manage partner ecosystems. Bundle services, unify billing, and automate everything from onboarding to revenue sharing
Automate compliant revenue reporting. Support ASC 606 and IFRS 15 with flexible, multi-book accounting
Manage partners, pricing, and settlements in one system. Automate revenue sharing, billing models, and multi-party workflows
Launch pay per use, subscription, and hybrid revenue models with carrier grade scalability and control
Platforms
Extends core billing, CRM, and product systems to the field with real-time mobile access and workflows
The complete commerce layer unifying billing, payments, CRM, and revenue optimization
Automate complex B2B2C revenue sharing and partner distribution workflows at global scale
Global payment processing with smart routing, fraud prevention, and optimized authorization performance
Predict involuntary churn and optimize payment recovery with AI-powered intelligence
Get Started
Close faster, install quicker, and resolve issues on the spot with a single system.
